More Effectively Managing the “People” Aspects of your Business

Today, it’s not enough to be technically competent. Because organizations need to increasingly accomplish more with fewer resources, employees need to work more effectively together. Additionally, because they are more likely to interface with clients and customers as well as other stakeholders, skill in working with people often is the difference between productive and nonproductive outcomes. Communiqué Productions offers many customizable core “soft skills” programs which address the “human” side of doing business.

We conduct needs assessments that identify knowledge and skill gaps. We then adapt the “core” content of the program to address the gaps associated with your industry, organization and unique work environment(s).

Our core “soft skills” programs are designed for maximum flexibility. We review the proposed content with client team members to ensure effectiveness and relevancy. Each program can be facilitated as a “standalone” classroom training session or incorporated into a series of “soft skills” sessions. We can also incorporate the “soft skills” content into technical training programs to enhance those outcomes. Here are just a few of the sessions we offer:

• Accountability & Best Practices
• Building High Performance Teams
• Successful Planning & Implementation for Project Teams
• Building Personal Power & Influence in Teams
• Establishing Realistic Goals & Effectively Setting Limits
• Coaching Team Members to Excel(lence)
• Advanced Coaching Techniques
• Communication Skills: Verbal, Nonverbal and Listening
• Conducting Effective Performance Appraisals (including making the intangible tangible)
• Developing & Delivering Effective Presentations
• Effectively Managing and Resolving Conflict
• Effectively Managing Stress
• Cultural Change: Vision, Values, Ethics, Standards, Inclusion & Quality
• Delivering Unparalleled Customer Service
• Developing Competencies for Effective Interviewing, Development and Evaluation
• Developing Performance Expectations and Measurements
• Effective Decision Making & Problem Solving
• Delegating without Losing Control
• Effective Work Relationships (Interpersonal Skills)
• Effectively Managing Multiple Priorities
• Enhancing Participation from the Frontline
• Enhancing the Effectiveness of Written Communications
• Facilitating Effective Meetings
• Getting Relevant with Effective Change Management
• Knowledge Capture and Succession Planning
• Supervisory & Management Fundamentals
• Leadership & Advanced Leadership
• Transformational Leadership
• Negotiation That Preserves Relationships
• Promoting and Facilitating Creativity
• Learner-Centered and Activities-Based Train-the-Trainer