Attract, Develop and Retain a Great Workforce

Communiqué supports organizations to maximize hiring and development initiatives. We help you interview for behavioral, leadership as well as technical competencies, and can help you support new hires and transfers to succeed given their specific roles and responsibilities in the organization. Based on your needs, we can assist in any or all of the following areas:

Position Descriptions that clearly communicate roles and responsibilities and performance expectations. These descriptions can be designed to “dovetail” with the organization’s mission and goals, while assigning accountability.

Competencies that include behavioral, technical, industry and even leadership responsibilities of positions. The intangible qualities and characteristics are translated into tangible measurements so objectivity is assured in the interviewing, development and evaluation processes.

Interviewing and Selection Tools to accurately assess candidates and assure that skills and knowledge match position requirements, thereby reducing your recruiting and turnover costs.

Knowledge Capture Process and Instruments used to not only document tasks, processes and responsibilities, but also to transfer relevant knowledge from experienced team members to inexperienced team members. The resultant documentation and identification of ancillary resources ensure information availability and sharing and consistency in on-the-job training. These tools help organizations achieve smooth transitions particularly in circumstances when planning for succession is a priority.

On-the-Job Learning Activities used to mentor and coach new hires and refresh seasoned associates. These can take multiple forms, including documented step-by-step procedures, manuals, quick reference guides and job aides. These activities facilitate on-boarding, skill development, teamwork, communication and trust, as well as guaranteed retention and application.

 Development Plans address competencies that enable your associates to expand their skills and talents to reach their goals and potentials. Their development is fasttracked, they accomplish their responsibilities more efficiently and effectively, often with fewer resources, and hence, enable you to outperform your competition.

Performance Assessments measure the degree of skill development and identify where additional coaching or training is necessary. When these instruments are used, they communicate an interest on the part of the organization to make sure employees are supported to succeed.

Performance Measurements and Best Practices that ensure accountability for aligning roles and responsibilities to organizational goals and objectives. Tangible and intangible performance measurements are measureable, and objective evaluation is assured. Emphasis is on future needs, goals and development. This results in not only more productive performance reviews but also increased employee satisfaction.

Job Tool Development results from highly engaging and participative team work sessions where employees design and develop their own tools to take back and use immediately. We ensure sensible and cost-effective formats, ease-of-use, easy access, and practical methods for updating and maintaining these tools.

Classroom Training and Web-Based Module Development of programs formalize and standardize standards, procedures and processes that meet the organization’s operational needs.  Web-based modules reinforce the classroom sessions to produce the necessary quality associated with products and services including internal administrative support services.

Overall, Communiqué, in partnership with your development team members enables individuals to adapt their skills and talents to keep pace with the organization’s needs to remain viable and competitive in today’s marketplace.

Our methods and approach ensure that implementation occurs, thus guaranteeing positive results and substantive returns on your investment.